Terms of Service & Privacy Policy

Terms of Service

Welcome to Nairalet, a platform for discovering and posting shortlets, serviced apartments, and related properties across Nigeria. By accessing or using our platform, you agree to comply with these Terms of Service.

Acceptance of Terms: By using our platform, you acknowledge that you have read, understood, and agreed to these terms.
Platform Use: Browse lets, contact verified property owners or agents directly, and use the platform responsibly. Nairalet does not handle bookings or payments between users.
Direct Communication: All inquiries and agreements between users and property owners are made independently. We encourage users to verify ownership, request identification, and follow safety guidelines before any visit or payment.
User Responsibilities: Do not post misleading, offensive, or fraudulent lets. Nairalet reserves the right to remove any content that violates community standards or applicable laws.
Agency Accounts: Only post properties you own or have explicit permission to advertise. False representation may result in suspension or permanent removal.
Safety Regulations: Users must follow property safety rules, confirm the legitimacy of lets, and avoid unverified transactions. Nairalet is not liable for losses, damages, or disputes resulting from user interactions.
Shopping Terms: Nairalet Shop offers digital and physical items from trusted vendors. Prices, availability, and shipping times may vary. Users must review product details before purchase. Refunds or returns follow each vendor’s stated policy.
Ratings & Reviews: Feedback must be respectful and reflect genuine experiences.
Limitation of Liability: Nairalet provides an information platform and is not involved in direct transactions. We are not responsible for disputes, damages, or losses arising from user dealings.
Termination: Accounts may be suspended or removed for violating these terms.
Changes to Terms: Nairalet may update these terms at any time. Continued use of the platform implies acceptance of the revised version.

Privacy Policy

At Nairalet, your privacy is important to us. This policy explains how we collect, use, and protect your information.

Information We Collect: Basic account details (name, email, phone), lets data (titles, descriptions, images), and activity data (views, searches, contact actions).
How We Use Your Information: To display your lets, connect users with property owners, enhance the Nairalet Shop experience, and ensure safety and compliance.
Communication: We may send essential platform updates, verification messages, or promotional content. You can unsubscribe anytime.
Data Protection: We apply standard security practices to protect your data, though no system is completely secure.
Information Sharing: We do not sell personal data. Limited information may be shared with partners, vendors, or legal authorities when necessary.
Cookies & Tracking: Cookies help personalize your experience. You can manage or clear them in your browser settings.
User Rights: You can access, modify, or request deletion of your account data by contacting our support team.
Third-Party Services: Integrated services such as payment processors or vendors may have their own privacy policies. Nairalet is not responsible for their independent practices.
Policy Updates: This privacy policy may change over time. Continued use of the platform signifies your acceptance of those updates.

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